订单发货和退货时间

frequently asked questions

A. How long does it take for an order to be shipped?

  After payment is confirmed, production and order processing will take 3-5 working days. The product will then be shipped to you, and the system will send you a shipping order number after shipment.
  It should be noted that the delivery time will be postponed during holidays.

  NOTE: To receive notifications from us, please make sure your email or phone number is correct and available. (If you do not receive an email from us, please also check your spam folder and make sure to leave your usual email when placing your order.)

B. How long will it take to receive my shipment?

 It usually takes 15-20 business days to arrive, depending on your location.
 You can track your package through "17TRACK" via the tracking number, and it usually takes 3-5 working days to display the logistics information.

Delivery time

Fedex transportation

United States/Canada/Puerto Rico: 4-7working days

Europe: 7-10 working days

UPS transportation

The United States/Canada: Approximately 7-10 working days

EMS transportation

Australia: 10-20 working days

Free shipping (DHL Express) :

Europe: 15-20 working days

Please note: We need 2 to 3 days to carefully craft and inspect your watch to ensure that you receive a flawless one.
Whether you have any questions before placing an order or need assistance with an order you have already placed, our customer service team is always ready to serve you. Please do not hesitate to contact us at any time.